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NEW CHAPTER. NEW VIBES.

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Information & Frequently Asked Questions

Shipping costs are €4.95 per order. For orders over €100, you benefit from free shipping. Once your order has been dispatched, you will receive a track & trace code with which you can easily track your parcel.

Certainly! Our customer service is available 24/7 to answer all your questions. Feel free to contact us at Info@sprenxz.com

Don't worry, everything is safe! All your data is processed securely with SSL encryption

We ship your order safely and reliably with a delivery time of 8-10 business days, including last mile track & trace.

Returning an item is very easy! After purchase, you have 14 days to return your product. Please note: items purchased through our sale page cannot be returned.

Send an email to our customer service at Info@sprenxz.com. Please include your order number, the product you wish to return, and the reason for the return.

Our customer service team is ready to process your return quickly and smoothly.